FAQ

1. Are the bedside tables you sell brand new?

Yes, all our products are brand new. We inspect the goods before shipping to ensure they meet sales standards.

2. How long does it take to ship after I place an order?

Normally, orders will be processed according to the website’s published processing time after successful payment. Once processed, we will hand the order over to our partner logistics company for delivery as soon as possible.

3. How do I check my order status?

After your order is shipped, you will receive a notification email containing logistics information. You can check the package’s shipping status using the provided tracking number, or contact customer service for assistance.

4. Do you support returns and refunds?

Yes. You can apply for a return and refund within the specified time, provided the item is in good condition and does not affect resale.

5. What if there are quality problems with the product?

If you receive a product with quality problems, damage during transportation, or that does not match your order, please contact us immediately and provide relevant photos or videos. After verification, we will assist you with returns, exchanges, or refunds.

6. Do I need to assemble the bedside table myself?

Some products may require simple assembly; please refer to the product details page for specific instructions. The product packaging usually includes an instruction manual and necessary accessories to facilitate assembly.

7. What payment methods do you offer?

We support the mainstream secure payment methods displayed on the website. All payment information is processed through a secure encryption system to ensure transaction security.

8. Can I modify or cancel my order?

If your order has not yet entered the shipping process, you can contact customer service as soon as possible to request modification or cancellation. If your order has already been shipped, it will be processed according to our return policy.

9. Will the product be restocked after it sells out?

Since some products are clearance items, they may not be restocked after they sell out. Please refer to the website for real-time inventory information.

10. How do I contact customer service?

You can contact us through the email address provided on the website, online customer service, or other official contact methods. Our customer service team will respond to your inquiries as soon as possible during working hours. 11. Will clearance items affect after-sales service?

No. Even for clearance items, we will still provide corresponding services according to the after-sales policy published on the website to protect consumers’ legitimate rights and interests.

12. Why are the prices so much lower than usual?

Due to continuously rising operating costs and changes in the market environment, we are currently conducting an inventory clearance event. To reduce inventory backlog and give back to consumers, some bedside table products will be sold at a discounted price lower than the regular price. Inventory is limited, while supplies last.